Privacy Policy

1. Introduction

This Privacy Policy applies to all retailers, distributors, API users, and visitors using the Arjun Recharge platform for mobile recharge, DTH recharge, bill payments, and related services.

We collect minimal personal data necessary to provide secure and efficient services. Your trust is our priority.

2. Information We Collect

2.1 Information You Provide

When you register or use our services, we collect:

• Business name, owner name, and contact details
• Mobile number and email address
• KYC documents (PAN, Aadhaar, GST as required)
• Bank account details for settlements
• Transaction preferences and wallet activity

2.2 Automatically Collected Information

We may collect:

• Device information (IP address, browser type)
• Login timestamps and activity logs
• Usage patterns for service improvement

We do not track location or collect unnecessary personal data.

3. How We Use Your Information

We use your information solely to:

• Process and confirm recharge/bill payment transactions
• Provide daily commission settlements
• Send transactional notifications (SMS/email)
• Verify identity and prevent fraud
• Improve platform performance and support
• Comply with legal and regulatory requirements

4. Information Sharing

We do not sell or rent your personal data. We share information only when:

• Required for transaction processing (with telecom operators/payment gateways)
• Mandated by law or government authorities
• Necessary to prevent fraud or protect platform security
• With trusted service providers under strict confidentiality agreements

5. Data Security

We implement industry-standard security measures including:

• SSL encryption for all transactions
• Secure servers with regular audits
• Two-factor authentication options
• Restricted internal access to personal data
• Regular security updates and monitoring

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of promotional communications
• Withdraw consent where applicable

Contact us to exercise these rights.

7. Cookies

We use essential cookies to:

• Maintain your login session
• Ensure secure transactions
• Improve user experience

No third-party advertising or tracking cookies are used.

8. Changes to Privacy Policy

We may update this policy periodically. Significant changes will be notified via:

• Dashboard announcement
• Email notification
• SMS alert

Continued use after changes implies acceptance of the updated policy.